Return Policy
Amelia Jewelry Return and Exchange Policy.
At Amelia Jewelry, we are committed to ensuring the satisfaction of our valued customers. If you are not completely satisfied with your purchase, we offer the following return and exchange options:
1. Return and Exchange Period
Returns and exchanges are accepted within 10 days from the date of purchase.
2. Eligibility Criteria
Items must be unused, unworn, and in the same condition as received.
Products should be returned in their original packaging, including all boxes and accessories.
A valid receipt or proof of purchase is required for all returns and exchanges.
3. Non-Returnable Items
Please note that certain items are non-returnable, including: customized items
4. Refund Options
Upon receiving and inspecting the returned item, we offer the following refund options:
A refund will be issued to the original payment method used during the purchase.
Alternatively, customers may opt for store credit, which can be used for future purchases.
5. Return Shipping
Items can be returned to P.O box
For mail returns, customers are responsible for shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
6. Damaged or Defective Items
If you receive a defective or damaged item, please contact us immediately at Contactameliajewelry@gmail.com so we can evaluate the issue and make it right.
7. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at Contactameliajewelry@gmail.com.
8. Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
For any further questions regarding our return and exchange policy, please contact us at Contactameliajewelry@gmail.com.